• Chase the Winners, Shoot the Dogs: Gaming Promotions that Work
  • Creating & Implementing Communications Strategies for Your Casino
  • Customer Development Strategies for Slot Operations
  • Customer Service & Marketing Strategies
  • Database Marketing – You Want to Play Where Everybody Knows Your Name
  • Developing & Managing Database Information
  • Developing Marketing Strategies and Player Loyalty Programs
  • Event Criteria
  • Speaking Their Language — Bridging the Gap Between Marketing and Executives